Monday, August 2, 2010

Lose the Starry-Eyes, Analyze:An Ideal Customer for Relevant INFIMACS

There is a client for every ERP solution, but how do you identify the vendor that considers your company as its ideal candidate? Different vendors target different industries, markets, and specialize in certain areas more than others. While it is good to identify vendors that work within your industry (Refer to the Industry Focus column of the TechnologyEvaluation.com Vendor Showcase), it is also important to review the products that support a similar set of functionality to your company's requirements. To this end, TEC prepares a page of graphs for each company in the vendor showcase. The graphs specify the ideal candidate for each vendor based on the vendor's strongest areas. By reviewing these graphs and then using TEC's ERP Evaluation Center's WebTESS tool, you can determine how closely the functionality your organization requires, aligns with an ERP vendor's ideal candidate.

Understanding the Ideal Candidate Page

For each high-level criterion in the TEC ERP Evaluation Center's knowledge base, there are four graphs. The first two graphs are baseline graphs. In the baseline graphs TEC normalizes all criteria to an equal relevance, which allows you to see how a vendor's product scores on its own merit, without regard to any one module taking precedence over another. By checking the vendor's results against a normalized baseline, you clearly see the modules and functionality on which the vendor puts the most emphasis.

The second set of graphs is prioritized according to groups of criteria. TEC adjusts the baseline in these graphs so that it corresponds to each vendor's focus. The prioritized graphs make the vendor's strengths stand out against its weaknesses. A group of criteria increases or decreases its contribution to the vendor's scores according to the type of support the vendor provides.

When you go through the graphs for a vendor, notice that in each set of graphs (the baseline pair and the prioritized pair) there is a global priority bar graph and a contribution analysis spider graph. You can look at the global priority graph and by glancing at the height of its bars, see the criteria that are the vendor's greatest strengths. By comparing the baseline graphs to the contribution analyses you will see what the vendor supports in relation to a benchmark of the criterion's optimal contribution.

Examining Relevant

You may look at the ideal candidate pages for several different vendors, see one that seems to match very closely with your requirements and suppose this vendor's solution is aimed at your type of company. Be aware of the perspective from which you consider the criteria; let's consider Relevant Business Systems.


Vendor Comparisons

If you were comparing Relevant against another vendor whose ideal candidate profile also excelled in the Payroll area you would want to see to what degree each supported the Payroll Management criteria. Researching the specific criteria the vendor supports based on its ideal candidate profile should illuminate why a vendor would or would not consider your company's requirements ideal for what its product supports. For example, we see from the overview of the high-level criteria (Figures 1 and 2) in the Ideal Candidate Profile that Human Resources was not the best area to consider for supported features from Relevant, rather we should analyze the product from the perspective of its Manufacturing Management functionality.

In fact, when all criteria are given an equal priority (the normalized benchmark in Figure 2). Relevant's Inventory Management and Purchasing Management scores are not far behind its Manufacturing Management score. These groups of criteria do not have any higher level groups that could influence their contribution to the graph, so we should look at these as the real strengths of Relevant's system.

Focus on Manufacturing Management

Relevant has a number of strengths such as Inventory Management, but its strongest point is clearly its Manufacturing Management module; let's examine the module. Figure 8 shows that Manufacturing Management extends the furthest from the center of the Contribution Analysis baseline graph. Figures 7 and 8, show the areas of Manufacturing Management that contribute most to the overall score.

SOURCE:-
http://www.technologyevaluation.com/research/articles/lose-the-starry-eyes-analyze-an-ideal-customer-for-relevant-infimacs-16747/

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