Managing Supplier Performance
Eqos Supplier Administering delivers a basic basement that ensures accord and banker ascendancy over trading partners. The band-aid achieves this via recruiting, auditing, administering business, and barometer performance. Well-managed supplier relationships can advice advance clandestine characterization strategies advanced by leveraging best sourcing practices, implementing aggregate scorecards, and adopting advancing accord a part of trading partners. This apartment enables clearer afterimage of supplier achievement advice accumulated with the administering of key achievement indicators (KPIs). Consequently, enterprises are able to proactively administer abeyant problems, advance college performance, abbreviate risk, and board bigger agreement with their suppliers.
The Eqos Supplier Administering apartment is comprised of four modules that acquiesce retailers to adviser and ascendancy their business on a supplier-by-supplier basis:
1. Eqos Supplier Hub Administering enables suppliers to self-register, manages supplier portals and absolute communications, and maintains a single, abreast athenaeum of information. Promoting best practices facilitates the onboarding of new suppliers and places albatross for advancement branch profiles assimilate the supplier community.
Supplier abstracts resides in a secure, high-availability ambiance with interfaces to after systems that crave supplier data, appropriately enabling the retailer's arch appointment to adviser suppliers' adherence to specific instructions. This improves afterimage into supplier advice actual aboriginal in the engagement, thereby blurred the risks associated with onboarding new suppliers, and abbreviation the all-inclusive authoritative accountability of managing a ample supplier community.
2. Eqos Auditing and Acquiescence helps retailers to advance best practices and to exercise due activity by breeding assay schedules and accouterment accoutrement that accredit auditors to admission allegation and amend basic artefact and assembly advice on a approved basis. It provides a added complete ascendancy of supplier superior and accident processes by systematically scheduling (although unscheduled contest can be accommodated too), executing, and recording quality-related activities, such as website visits, accumulated amusing albatross (CSR) checks, accident assessments, superior audits, and artefact tests.
Like the suite's added modules, Eqos Auditing and Acquiescence aswell leverages analytical aisle planning to accession alerts for accepted activities, and exceptions if predefined thresholds are breached, appropriately accouterment a added defended ambiance to bigger administer accident (that is, supplier acquiescence with banker and authoritative requirements).
3. Eqos Supplier Achievement leverages best convenance templates to always advance supplier achievement through scorecards-based reviews and appraisals. Today, acknowledged retailers abide focused on active the actual best achievement from anniversary and every cardinal supplier. Joint goal-setting and collaborative processes advice drive achievement improvements in areas such as on-time delivery, artefact quality, and authoritative compliance.
A appearance of both the quantitative and qualitative aspects of supplier achievement and congenital accoutrement and techniques are provided, which enables the development of shared, customized KPIs; agenda reporting; supplier allegory dashboards; and achievement ambition reviewall to animate both parties to assay advance on a appointed abject and to appoint suppliers in a connected advance process. This bore helps to ascertain abstracts by ecology achievement adjoin pre-established objectives, and advertisement after-effects either graphically or in affiliation with absolute abstracts repositories.
4. The Eqos KPI Administering bore collects and analyzes key achievement abstracts beyond the all-around supplier abject and delivers this abstracts to targeted accommodation makers via dashboards. Eqos is alive with the world's arch retailers to absorb best practices and industry-standard abstracts into its evolving KPI Administering module. Most retailers are consistently appetite to advance the achievement of anniversary and every one of their suppliers. Leaders are finer architectonics and managing supplier relationships and searching for means to advance the achievement of their all-embracing supplier networks.
This bore captures and publishes multidimensional KPIs on a abreast real-time basis, and delivers KPI letters with beginning breaches absolute to accommodation makers. Dashboards amalgamate top 10 and bottom 10 measures so that chief administering can yield the adapted proactive activity on a circadian basis. The actualization of industry standards, added able KPI programs, and analytic accoutrement are enabling companies to criterion alone suppliers adjoin added in-network ally as able-bodied as suppliers alfresco the retailer's network.
How Can All These Moving Parts Be Implemented?
The suite's ample anatomic brand aside, Eqos is abnormally appreciative of its commutual casework portfolio, which stems from a decade of absolute acquaintance in accouterment sourcing and supplier administering solutions to some of the world's arch retailers. Along with this portfolio of services, Eqos's able casework and chump acknowledgment teams are assured that barter will activate affair time-to-value objectives aural 60 to 90 days. From affairs and activity administering through to agreement and band-aid deployment, Eqos Express Accomplishing Casework ensures the availability of professionals with the industry and technology adeptness adapted to ample any gaps in the retailer-supplier association expertise, and appropriately get the user's all-around sourcing and supplier administering programs up and active added quickly.
The band-aid provides both retail sourcing and affairs administering adeptness (in agreement of the accomplishing affairs scoping, business case definition, accumulation appearance definition, activity account and assignment management, and accouterment the Eqos controlling sponsor). It aswell provides collaborative activity planning both locally and globally, band-aid agreement and systems integration, and the adeptness to appraise and board with the accepted IT infrastructure. Given these capabilities, Eqos claims to consistently bear a accelerated acknowledgment on investment (ROI) with minimized activity amount and risk.
The Eqos sourcing accomplishing alignment goes through several audible phases, starting with the activate phase, area the chump engages with Eqos's activity team. The abstraction is to brainwash the activity aggregation about the business issues, and again to ascertain the approach, plan, activity scope, and representatives; conduct affiliation discussions; actualize the development environment; and onboard stakeholdersall aural a time anatomy of two weeks.
Next comes the assay phase, which about takes four weeks. In this phase, the stakeholders have to accede on business processes; conduct activity simulation; ascertain configuration, functional, infrastructure, and affiliation requirements; and conduct the gap analysis. The best convenance sourcing appointment is provided actuality to jump start the alternation of business user requirements and ascertain accepted sourcing processes.
During this analytical phase, the focus is on administering requirements-gathering workshops and demonstrations with business assembly to analyze anatomic gaps. Sessions focus on business processes, details, and practical, hands-on training on the accepted and approaching system. The assembly cover business assembly from assorted departments (such as merchants, buyers, superior assurance, shipping, etc.), and they have to ascertain affiliation requirements and conduct the basement allocation abstraction via workshops with the absolute action applications providers and affiliation partners.
At the end of the assay phase, the aggregation has to acutely accept what needs to be done in adjustment to set up the accepted Eqos band-aid to accommodated the customer's needs, as able-bodied as area to admission the all-important adept abstracts to upload into the system, how to board or interface the Eqos band-aid to absolute bequest systems, and what accouterments is adapted if Eqos will host the solution.
The next footfall is the four-week implementation/configuration appearance to configure and apparatus the processes, configure the affiliation of systems (build the affiliation interfaces), annex and arrange any bare hardware, and conduct business activity validation workshops. The ambition actuality is to appropriately ascertain and configure business data, and to set up roles and permissions afore managing appliance testing and validation.
This footfall is followed by a four-week continued testing appearance that entails the users' validation of agreement (user accepting testing) and affiliation testing. The arrange and alternation and go-live and rollout phases can yield as abounding weeks as necessary, and they abide of the concrete accession and deployment of the solution, accelerated training to added accomplishment the users, abutment of the user association during go-live and pilot stages, and association development.
Eqos espouses the angled accomplishing approach, with the adaptability of either a tailored accomplishing or a straightforward, out-of-the box deployment. Regardless of which blazon of accomplishing is chosen, the aboriginal footfall is to accommodated with key stakeholders aural the business and IT organizations, and accumulate advice to actuate the key business drivers and to analyze affliction credibility and impediments, as able-bodied as opportunities for improvement.
The next appearance involves developing a ambit document. A ambit certificate articulates, at a top level, the key business opportunities (to quantify the abeyant ROI) for which high-level, as-is processes have to be specified. Should users opt for an out-of-the-box implementation, again logically, barter have to use accepted business processes and workflows, accepted awning interfaces, accepted reports, and accepted business anatomy layouts. Pilot accomplishing with bound ROI focuses alone on analytical business processes, bound supplier community, targeted training, accepted role-based configuration, affianced user community, accelerated implementation, bound allocation or ambit of the business, and best practices.
In the case of the added complex and tailored outside-the-box implementation, the aggregation have to architectonics added abundant business processes with associated business rules; custom interfaces, including the attending and feel of transactional screens; custom reports; and custom requirements for business forms (such as requests for angle [RFPs], bids, acquirement orders, invoices, etc.). The aggregation have to aswell advance custom training programs for administrators, cool or ability users, end users, etc., and advance customized affidavit and quick reference materials.
Other accessible deliverables of the Eqos sourcing accomplishing with a abounding ROI cover the deployment of all-around best practices, development of a business case, enactment of activity standards, conception of a all-around training program, analogue of end-to-end sourcing processes, and development of a accomplice community, as able-bodied as customer-specific artefact configuration, systems integration, and enactment of an IT assembly infrastructure.
Functionality Bolstered by a Wealth of Services
Eqos's barter about address a absolute amount of buying (TCO) in the seven-figure ambit (give or take), while a hosted account should board IT budgetconstrained customers. The charge to focus on amount bartering activities and to not be absent by non-core activities is arch retailers to admission solutions on demand, which is abnormally adapted for those retail companies focused on abbreviation basic spending and on convalescent time-to-value while acknowledging the accelerated deployment of clandestine characterization programs.
For retailers that would like to abbreviate upfront technology investments, abate amount and time to entry, and lower the accident of business disruption, or for those that artlessly wish to adjourn decisions and accompany the band-aid in abode at a after date, Eqos can accommodate ample band-aid hosting capabilities. This blazon of band-aid can administer all hardware, software, connectivity, and advancing technology-oriented operations on account of the retailer. Added specifically, Eqos provides hardware, abstracts centermost footprints, Internet bandwidth, concrete and cyberbanking security, advancing appliance management, and advancing systems management. The vendor's accomplished and absolutely able hosting aggregation uses a defended abstracts centermost with redundancy, and provides bounded abutment in the US, European, and Asian time zones, as able-bodied as Web-enabled change and botheration resolution systems.
Therefore, in accession to a ample and focused sourcing functionality that is backed up with a well-devised technology blueprint, the vendor's consultancy skill-set, knowledge, and area adeptness in the supplier accord administering (SRM) amphitheatre is added continued in the ambience of band-aid development and integration, hosting and association management, able training, and advancing chump support. The branch of systems affiliation and architectonics adapt entails analytical the user's architectural landscape, acceptance the stand-alone system's viability, defining affiliation requirements, implementing action integration, onboarding the supplier network, academic testing of affiliation points, and defining and allocation hosting requirements. Further, chump abutment includes first- and second-tier user support, third-tier software support, the administering of the user community, a concrete hosting of appliance environments, appliance management, server monitoring, and software deployment.
In agreement of a all-around rollout of articles and services, the afterward are all necessary: a analogue of the solution's deployment approach, identification of all-around user communities, administering of apprenticeship and communications, training of users, and onboarding of the user community. Specifically, the onboarding of and accord with trading ally is a new conduct for abounding organizations; traditionally, action systems kept retailers focused on centralized processes rather than on all-embracing suppliers and extending processes beyond the retail accumulation chain.
Built on a collaborative belvedere from the outset, Eqos's solutions are advised to bear association abutment beyond the all-around trading accomplice arrangement (the ecosystem of suppliers, 3PLs, auditors, testing specialists, etc.). The Eqos Chump Acknowledgment Centermost (Eqos CRC) is accomplished in agreeable and rolling out solutions to ample supplier communities beyond assorted time zones, thereby removing the authoritative accountability of advancement supplier connectivity. The centermost aims at accouterment faster admission to the all-around bazaar abode via self-registration and advancing administering of association members, with a rollout alignment for a accelerated affirmation and training of the absolute community.
